Terms and Conditions of Use

Last updated: August 13, 2025

Introduction

These Terms and Conditions of Use (hereinafter “TCU”) define the rules and conditions for using our ticketing and event management platform. By accessing our website or app, you acknowledge that you have read these TCU and agree to comply with them without reservation. Our goal is to offer you a simple, secure, and accessible service, whether you are an event organizer, ticket buyer, or guest user.

Purpose of the service

Our platform allows:

  • Organizers to create, manage, and promote their events and campaigns.
  • Users to purchase tickets, register for activities, or participate in online voting campaigns.
  • Hostess and partners to manage reception and ticket control.

Access to certain features may require the creation of a personal account and acceptance of additional terms and conditions.

User commitments

By using our services, you agree to:

  • Provide accurate information when buying tickets, participating to vote or creating your account.
  • Not use the platform for fraudulent or illegal purposes.
  • Respect the rights of other users and organizers.

Any violation of these rules may result in the suspension or deletion of your account without notice.

Responsibilities

We make every effort to ensure that our service is available and secure. However, we cannot be held responsible for any interruption, bug, or loss of data due to technical causes beyond our control. Organizers remain solely responsible for the content and proper organization of their events.

Modification of the Terms of Use

We reserve the right to modify these Terms of Use at any time. New versions will be posted online and will be applicable as soon as they are published. Users are invited to consult this page regularly to stay informed.

Get help faster

Please prepare the details of your ticket or event so that our team can assist you more effectively.

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